Creola

Complete the following steps for establishing a new service.


Complete the Sewer Service Application (Application fee will be added to first month's bill.)
Please download the application form and return via email to appsubmit@integrawater.com or postal mail to P.O. Box 10127, Birmingham, AL 35202
Complete the Release of Water Consumption Form and Customer Agreement Form (Notary is required);
Print the Sewer Service Application, Release of Water Consumption Form and the Customer Agreement form. Sign and Fill in all 3 including notary. Mail the original completed documents to:
Integra Water – Creola
Attn: Customer Service
PO Box 10127
Birmingham, AL 35202-0127
Read and retain the Waste Water Customer Policy Manual
If you need assistance, please visit our Contact Page.
Please help reduce high call volume by emailing info@integrawater.com instead of calling if you need assistance. PayNSeconds is no longer available for Alabama or Texas customers because we have implemented a new software system. Customers who make payments via billpay, mailing a check or who have set up ACH autodraft over the phone are not impacted by this change.