Complete the following steps for establishing a new service

*Adobe Reader is REQUIRED to fill out Water/Sewer Service Application online.

  1. Complete the Water / Sewer Service Application (Application fee will be added to first month's bill.)
  2. Complete the Release of Water Consumption Form (MAIL originals to Integra Water)
  3. Complete the Customer Agreement form (Notary is required, please MAIL the originals to Integra Water)
    • Choose the Applicable County:
      1. Madison
      2. Creola
  4. Read and retain the Waste Water Customer Policy Manual
  5. Commercial & Industrial Customers please include your Federal Tax ID number on application.
  6. Please mail originals to:
  7. Integra Water, LLC
    PO BOX 10127
    Birmingham, AL 35202

      • If you need assistance, please cintact Integra Water Customer Service at 1-877-511-2911.